To monitor our performance, all activities are measured and reported on a monthly or quarterly basis so that management can take prompt action where necessary.
There are two main aspects to our work:-
Emergency Response where our standards of attendance time and weight of response are monitored.
Fire Prevention and Protection where our Community Safety and Technical Fire Safety work is the key to reducing both the numbers of incidents and their impact.
Community Safety Initiatives include:-
Fire Safety Initiatives include:-
Standards of Fire Cover
The Isle of Wight Fire & Rescue Service has reviewed standards of attendance using statistical modelling that takes account of our community risk, demographics, incident history, travel time, and location of resources. This process has led to our Standards of Fire Cover being set to meet the needs of the Isle of Wight as a whole.
These standards are monitored by the Senior Management Team, and independently by external bodies such as the Audit Commission, and the Fire Statistics Division of Communities and Local Government.
Attendance performance is continually being reviewed to take account of changing risk patterns and incidents occurring on the Island, including the most appropriate location of resources for response.
Our People
We pride ourselves on our professionalism and ability to deal with any emergency incident, and to help prevent injury and loss of property.
Our Firefighters come into contact with members of the public during times of stress and trauma and the skills required to meet these demands are obtained during their initial training and throughout their career as firefighters; in addition to the skills required to handle complex emergencies using the latest equipment.
Performance Measures
Our Performance Standards are measured against pre-set indicators and targets.
Our Service performance is monitored using a broad range of national and local indicators on a monthly basis and are audited by the Audit Commission.
To view our incident statistics for 1999 - 2008, please click here
To view our local measures spreadsheets, please click here
To view the national measures spreadsheets, please click here
February 2009
Comprehensive Performance Assessment (CPA) for Fire and Rescue Authorities was introduced in 2005 when each Authority was given a corporate assessment rating of either excellent, good, fair, weak or poor. Inspectors looked at issues like staff training, budget management and the way the Service works within the community to make it safer and prevent fires from happening in the first place.
The Isle of Wight Fire and Rescue Service is now improving well from a 'poor' performance score in 2005. For further information please click here.
Click on the link, to see a recent press release - Fire and Rescue Service Performing Well.
