Frequently Asked Questions

Question : How many fire engines do the Isle of Wight Fire and Rescue have?

Answer : At present the Isle of Wight Fire and Rescue Service has 30 front line appliances. Our fleet page shows our appliances and where they are deployed.

Question : Can you check appliance access for neighbouring properties/properties being built?

Answer : Appliance access is in the Building Regulations and any enquiries should be directed to our Technical Fire Safety and Enforcement Section in writing via letter or email. Where an access problem is highlighted with a neighbouring property, the Fire Service can come along to check this out; each case is different and a set answer is not possible.

The Technical Fire Safety and Enforcement Section can be contacted via email or you can write to them at the following address:-

Isle of Wight Fire and Rescue Service, Technical Fire Safety and Enforcement, St Nicholas, 58 St John's Road, Newport, Isle of Wight' PO30 1LT

Question : Will there be a charge for the appliance that attended an incident?

Answer : No, there is no charge for this.

Question : How do I obtain a Fire Report?

Answer : We will need a request in writing for this. Under the Freedom of Information Act, Fire Reports are now free of charge.

To request a Fire Report, email us via at the Fire Service via the link or write to us at the following address:-

Isle of Wight Fire and Rescue Service, St Nicholas, 58 St John's Road, Newport, Isle of Wight, PO30 1LT

Question : Do I have to report a fireworks party?

Answer : It is recommended that you advise our Fire Control Centre by telephoning 01983 525121 if you are having a firework party.

Question : Can the Fire Service erect banners?

Answer : Unfortunately not, the Isle of Wight Council no longer provides this service.

Question : Do I contact the Fire Service to report dead animals on the road?

Answer : No, the Fire and Rescue Service do not deal with this. Please contact Highways to report instances of dead animals on the road. The Highways telephone number is 01983 823777 or for more information click here.

Question : How do I apply to be a firefigher?

Answer : Whenever a vacancy arises it is advertised in the Isle of Wight County Press and the job advertisement will also posted on the website under our 'Current Vacancies' section.

Due to the number of vacancies received regarding employment as a firefighter within the Service, we are unable to keep a list of interested people on file; application should be made at the time of an advertised vacancy.

Question

Who should I call about a fire extinquisher that doesn't work?

Answer

Please refer to the Yellow Pages for companies that specialise in this area.

Question

Can you pump out my pond/pool etc and what is the cost?

Answer

Yes this can be done. It is classed as a 'Special Service' and is dependent on sufficient access and how many appliances and personnel are required, and how also long it will take.

As a general rule, our current rates (under review) are as follows:-

Hourly rate = £107.95 per appliance

Hourly rate = £16.40 per crew member

or, we can hire out to you, a Lightweight Portable Pump @ £34.25 per hour, plus Hose @ £26.25 per hour.

For further information, please call our Technical Support and Operational Planning section on 01983 823194 or email us by clicking here.